Slimking Limits, Time-Outs and Self-Exclusion

Player protection tools at Slimking Casino

We give players three practical ways to step back from betting: self-exclusion by email, a temporary break arranged through support, and a 13-question self-assessment checklist on the responsible gaming page. Each tool is free to use, none requires a reason to be given, and any registered player can request one regardless of account balance.

Because our casino and sportsbook share one account, each of these tools applies across both products rather than to one section only.

The self-assessment checklist is separate from the account tools: it is a private read of your own habits that you can return to at any time, while self-exclusion and the temporary break both need a direct request to our support team before they take effect.

These four checks apply the same way to every account, regardless of how long you have played with us.

How limits, time-outs and self-exclusion work

Self-exclusion is the strongest tool we offer: send a request by email to our support team and your account closes within 24 hours. Once closed, you cannot reopen it to place further bets or spins, and the closure applies whether or not you give a reason. This applies to both the casino and sportsbook sides of your account, since they run on the same login.

A temporary break works differently. Rather than closing your account outright, you ask support to pause play for an agreed period, which suits players who want a short interruption rather than a permanent closure. Both routes are requested directly through support, though you may need to sign in to your account first to confirm your details.

Checking your own play before you decide

Before choosing between a break and full self-exclusion, the responsible gaming page carries a 13-question self-assessment checklist. Answering it honestly gives a quick read on whether your current habits need a change, and it can be used privately at any time, separate from the account tools. We also apply a minimum age of 18 at registration, and any account later found to belong to someone under 18 has its winnings cancelled. For anyone sharing a device with family members, we also recommend parental control software such as Net Nanny to help prevent underage access.

If you feel you need outside support, organisations such as GamCare, Gamblers Anonymous and Gambling Therapy offer independent advice beyond the tools we provide directly, and these contacts are available regardless of whether you also use our own tools.

Steps to request a break or close your account

Use the steps below if you want to put one of these protections in place, whether that is a short pause or a permanent exclusion from both the casino and sportsbook.

1. Decide which protection fits your situation: a 13-question self-assessment, a short temporary break, or a full self-exclusion.
2. Email our support team directly stating that you want to self-exclude; your account closes within 24 hours of the request.
3. Ask support for a temporary break instead if you only need a pause for an agreed period rather than a permanent closure.
4. Settle any pending withdrawals and bring your balance to zero first if you plan to close your account completely rather than pause it.
5. Read our player safety information for more on how we handle player protection, or see the casino overview for how these tools sit alongside bonuses, games and payments.
6. Use live chat for an immediate answer if you are unsure which option applies, or email support if you would rather have written confirmation.

Whichever option you choose, none of these tools cost anything to use, and support confirms every request in writing so you have a record of what was agreed. If plans change after you submit a request, contact support again as early as possible since some actions, including self-exclusion, cannot be reversed once confirmed.