How Slimking Protects Your Personal Data

Privacy Policy at Slimking Casino

At Slimking Casino, our privacy notice is based on the General Data Protection Regulation (GDPR), and personal data may be transferred outside the EU/EEA under Standard Contractual Clauses where this is necessary to run an account, process a payment or complete identity verification. This notice applies from registration through to account closure. Advanced SSL encryption and secure payment systems protect information while it is in transit, and the same safeguards apply across both the casino and sportsbook sides of a single account.

How personal information is used and shared

Account and transaction data can be shared with payment providers, game providers, fraud prevention agencies, marketing partners and regulators, where this supports the games and sportsbook features described in the casino section, a deposit or payout, or an anti-fraud check. Promotions are personalised using cookies and gameplay analysis, including machine learning, while direct marketing messages are only sent with consent, which can be withdrawn at any time. We may also respond publicly to complaints raised on review sites or forums, referencing the account details already held on file for that player.

Identity checks also apply anti-money laundering standards based on the 5th EU AML Directive, with Customer Due Diligence triggered once an account crosses set thresholds, using the same registration and verification data described above, including the proof of address and proof of funds collected during sign-up.

What Personal Data We Collect

Opening a Slimking account starts with a short registration form, and further documents may be requested later during account verification to confirm identity, address and the source of funds:

• Email address and username, used for login and for electronic notices, which are deemed received within five business days of being sent
• Date of birth, to confirm that a player meets the 18+ minimum age before an account is opened
• Full name, gender, country and zip code, collected as standard registration fields
• Phone number, used for account contact and, where needed, phone verification
• Social security number, requested to support identity checks where applicable
• Identity documents such as a passport, ID card or driving licence, requested during verification
• Proof of address, for example a utility bill, bank statement or rental agreement
• Proof of payment method ownership, account statements, and evidence of source of wealth or funds for larger transactions

Verification documents are due within 30 days of being requested, and review is usually completed within 10 days of a full submission, though complex cases can take longer; additional checks, including a phone call or face verification, may also be requested before documents are approved.

Your Rights Over Personal Data

Because our privacy notice is based on GDPR, players retain recognised control over their personal information, including the ability to request access to, correction of, or deletion of the data we hold, and control over how it is used for the personalised promotions built from cookies and gameplay analysis, including machine learning. Direct marketing is only sent with consent, and that consent can be withdrawn at any time without affecting the ability to play.

Data held on an account stays on file while that account remains open. An account can only be closed on request to support once the balance is at zero and no withdrawal is pending; outstanding funds are voided if a closure request is made while a withdrawal is in progress, a process covered under closing an account. Players who prefer to stop playing immediately can instead ask support for a self-exclusion, which closes the account within 24 hours, detailed on the self-exclusion page.

Because only one account per person, household, phone number, email address and IP address is permitted, duplicate accounts are closed and any winnings on them voided, which keeps personal data tied to a single verified profile. Players who want the full picture of what we offer alongside these safeguards can see the casino overview, which brings together bonuses, games, payments and support in one place.